Support centre
Need help with your PC?
Get help with orders, delivery, warranty questions, account details, or choosing the right Respawn PC for your setup.
Choose a topic
What do you need help with?
Pick the closest option and we will get you to the right place.
Order support
Questions about an order, payment, delivery, changes, or build progress.
PC build advice
Tell us your budget, games, monitor, and preferences. We will help you choose properly.
Warranty / technical support
Need help with a fault, warranty question, repair check, or setup issue?
Account help
Update your account details, addresses, login information, or saved details.
Make a formal complaint
Open a tracked complaint case or read our official complaints procedure.
Before you message us
A little context helps us help you faster.
Send these details where relevant so we can help without extra back and forth.
Order number
Found in your confirmation email or account dashboard.
What happened
A brief timeline or description of the issue you are facing.
Photos or screenshots
Visuals of error messages or physical damage speed up triage.
FAQ
Common support questions
Where can I find my order number?
Your order number is included in your confirmation email and can also be found in the Orders section of your account.
Can you help me choose the right PC?
Yes. Tell us your budget, the games you play, your monitor resolution, and anything you care about such as streaming, editing, noise, or upgrade plans.
What should I send for warranty or technical help?
Send your order number, a clear description of the issue, and any useful photos, videos, screenshots, or error messages.